SERVICE CENTER

Pre-sales & Implementation

From pre-sales consultation to project implementation, we adhere to a professional service concept. Gen-Mix becomes part of your project, providing assistance from planning to execution, and offering various services:

  • Design of the entire production factory
  • Experimental operations in new product development projects
  • Full planning and implementation of mechanical, electrical, and starting device installations
  • Commissioning, including testing and training of operators
  • Quality assurance

After-sales Service

Gen-Mix not only provides services in product development, engineering testing, and order processing. After your equipment is delivered, our team of excellent application engineers, installation technicians, and electrical technicians will be available to serve you:

  • Commissioning
  • Technical support for operation, processes, and maintenance of machines and equipment
  • Employee training
  • Reconstruction and upgrades
  • Maintenance services (spare parts, repairs)

Frequently Asked Questions

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